24/7/365 Answering Services ensure your phones are always answered, your customers are taken care of, and the messages are delivered to you the way you want them to.
When your answering service needs to scale up, we're here to scale with you. When demand for more complex tasks pair with increased volume, we ensure your business runs smoothly.
No matter the department, we're ready to help. Our suite of BPO capabilities guarantee that you can focus on your core competencies while all other functions are tracked and handled.
When Call Center Sales Pro isn't the solution you need? We still can help! Our 40+ years of industry experience means we have the answers your business needs, even when we aren't it.
The features you need to cultivate success.
Call-Screening
Control your incoming calls at desired times
EMR Patient Management
We integrate with your patient Information database
Call Recording
Log critical communications for listening anytime
Spanish Call Support
Bilingual services available at no added cost
Appointment Scheduling
We fill your calendar to expedite your business and capture new customers
Nights, Weekends & Holidays
Keep business communications open year round 24/7
On-Call Self Service Web Portal
Update your own on-call schedule for emergency service
Hotlines
Live caller assistance, intake, or reporting
Daytime Call Overflow
Answer every call when lines or staff are busy
Secure Messaging App
Comply with regulations texting private data
Follow-Ups
Confirmations and check in calls
Virtual Receptionist
24/7 assistance for callers without 24/7 personnel expense
Appointment Tool Setup
Set appointments through a custom program we build with you that optimizes your business
Call Patching
Connect priority calls to various company representatives or clients
Nurse Triage
Offer clinical advice when office or appointments can’t be reached
Voice-recorded Call Library
Listen or review a previously recorded call
Outbound Sales Support
We can contact your leads and help with scripts
Lead Generation
Specialized add-on for enterprise accounts
Order Taking & Customer Support
We process phone and online orders for B2B and B2C businesses
Global Language Translation
Support international and diverse clientele with 24/7 translators
Solutions for Businesses and Practices of all Sizes
Small Business
Helping freelancers, solo entrepreneurs, and startups do more forless...
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Mid-Tier
Relieve the receptionist and expand your reach to your customers without breaking the bank
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Enterprise
Full-service agent support with shared or dedicated specialists built to scale with your operations.
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