Colin Mohamed, Operations and Client Services for CCSP

Colin Mohamed

Executive Consultant, Operations and Client Services

Colin's role encompasses budget management, developing project scope, and managing customer relationships. He brings experience in operations, project management, technology systems, customer and client services, and contact management for call center operations.
Colin oversees not only the implementation and development of new client accounts, but also sits in queue daily to monitor call quality and agent performance as well as operational effectiveness.