Blog tagged as healthcare

Learn How Contracted Services Can Benefit Your Healthcare Call Center

When you’re ready to take your healthcare call center to the next level, don’t add an expensive call center professional to your payroll and hope for the best. Instead use a contracted services professional to provide what you nee...
13.11.18 04:33 PM - Comment(s)
A buzzword in the healthcare industry is patient access. Increasing patient access provides more care options to patients and improves their level of care. As a side benefit a healthcare system keeps more patients in their network of care, improves provider and equipment utilization, and boosts the ...
30.10.18 05:00 PM - Comment(s)

Today’s Telephone Answering Services Help Make Healthcare More Available and Affordable

The telephone is rapidly becoming a valuable tool to enhance healthcare by improving outcomes, saving money, and being more responsive. Some call centers focus exclusively on healthcare, but that doesn’t rule out...
23.10.18 05:39 PM - Comment(s)

As most all people in healthcare know, HCAHPS (the Hospital Consumer Assessment of Healthcare Providers and Systems) is a patient satisfaction survey. The Centers for Medicare and Medicaid Services require it for all US-based hospitals. The survey addresses adult inpatients (except for psychiatric p...

31.01.18 12:12 PM - Comment(s)