As we discussed in a prior post, your top line is your gross sales and is effectively an indicator of your ability to market and sell your services. Here are three reasons why you need a strong top line for your telephone answering service.
Typically, telephone answering services with...
Music teacher Kay Carter spends her summers providing private music lessons to elementary through high school students. She began offering the lessons to a few of her public school students who wanted to continue to work with her over the summer. By the second year, Kay realized tutoring could help ...
By strict definition a call center is a centralized place where calls are answered. However, technology now allows this fixed characterization to expand beyond a centralized location to encompass more than one interconnected call center operation.
Though agents in a multilocation call center operatio...
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