System setup, configuration, and optimization services include:
November 15, 2017
- Handle account and system programming.
- Provide training and support.
- Program code calls.
- Manage code call updates.
- Implement new and existing system modules and tools to reduce
human error and enhance patient experiences.
- Implement and roll out HIPAA-compliant SMS app miSecure. Help reduce costs and HIPAA breaches.
Use an Answering Service to Cover Staff Meetings
It’s a dilemma. You want all of your staff to attend your staff meetings, but that leaves no one left to answer the phone when it rings. After all, ...
Make Sure Your Email Has a Clear and Easy-to-Use Opt-Out Procedure
A key to keeping in touch with prospects for your answering service or call center is to collect email addresses and send out periodic updates or info...
Are You Sick of Hearing Complaints about Your Answering Service?
If you are the owner of a small business or the business manager in charge of overseeing your answering service, does it sometimes seem as if your ans...
Finding a New Call Center is a Big Deal
Finding a new call center to service and handle your calls is not something to pursue with casual indifference. There is much at stake. You can’t af...
Agent Success Starts With Great Training
In the call center arena your frontline people are key to success. This starts on day one of their employment in their initial training. Here are some...
Use a Broker to Find an Outsource Healthcare Call Center or Answering Service
The healthcare industry is under pressure from all sides: government, insurance companies, patients, and stakeholders. Everyone demands more for less:...
5 Tips to Email Marketing Success
Rumors abound that email is dead, that as a marketing medium it is past its prime. Let me confirm that these rumors are, in fact, nothing more than ru...
Don’t Expand Your Hospital Call Center When You Can Outsource
When a hospital call center faces pressure to do more in the face of considerable constraints, one solution, often the best one, is to outsource some ...