July 2016 - Call Center Sales Pro

Monthly Archives: July 2016

Finding a New Call Center is a Big Deal

July 29, 2016

Finding a new call center to service and handle your calls is not something to pursue with casual indifference. There is much at stake. You can’t afford a misstep, not for your company or for your career. While making the right selection could earn you praise, a bonus, or even a promotion, making the wrong …

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5 Tips to Email Marketing Success

July 29, 2016

Rumors abound that email is dead, that as a marketing medium it is past its prime. Let me confirm that these rumors are, in fact, nothing more than rumors. In reality, email marketing is strong, proven, and cost-effective. Yes, other marketing channels may be sexier, but email is golden – as long as you do …

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Don’t Expand Your Hospital Call Center When You Can Outsource

July 29, 2016

When a hospital call center faces pressure to do more in the face of considerable constraints, one solution, often the best one, is to outsource some or all of their activities. Here are some situations when it is ideal for a healthcare facility or network to consider outsourcing. Space Limitations: When the space allocated to …

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Recent Posts

Which is More Important, Your Top Line or Your Bottom Line?

Most people know that a business needs a strong “bottom line” if it is to remain viable and stay in business. But they may not be as clear about t...


When is the Right Time to Buy an Answering Service?

We talked about when it is the right time to sell your telephone answering service and when it is the wrong time. These posts were both from a seller...


Use a Contracted Services Provider to Implement Your Special Call Center Projects

Common Call Center Services Initiatives that Are Available from a Contracted Services Professional Does this sound like your call center? You can hand...


Three Ways to Complete Call Center Projects and Advance Critical Initiatives

Don’t Let a Lack of Human Resources Keep Your Call Center from Moving Forward The call center industry undergoes continuous change. Failing to keep ...


Healthcare Call Centers Use Contracted Services to Drive Results Fast

Learn How Contracted Services Can Benefit Your Healthcare Call Center When you’re ready to take your healthcare call center to the next level, don...


Improve Cost Containment Using Healthcare Call Centers

A huge concern among healthcare providers is cost containment. Aside from this being a responsible healthcare goal, especially for uninsured and under...


Expand Patient Access Using Healthcare Call Centers

A buzzword in the healthcare industry is patient access. Increasing patient access provides more care options to patients and improves their level of ...


How an Answering Service Can Enhance Healthcare

Today’s Telephone Answering Services Help Make Healthcare More Available and Affordable The telephone is rapidly becoming a valuable tool to enhance...