June 2016 - Call Center Sales Pro

Monthly Archives: June 2016

Secure Messaging Gains Approval for Healthcare Communication

June 4, 2016

Among other things, Title II of HIPAA (the Health Information Privacy Accountability Act) regulations mandate how personal health information may be properly transmitted. Keeping personal health information secure from unaffiliated third parties is a key concern for healthcare call centers and their clients who clamor for communication convenience. Though text messaging is a popular communication …

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