February 2016 - Call Center Sales Pro

Monthly Archives: February 2016

An Agent At The Pitch

February 25, 2016

Mixing up the team dynamic at the sale table By: Michael McMillan Have you ever thought about bringing a front line call center agent to a sales pitch? Or what about having a quality assurance analyst weigh in on if you should sign a deal or not? I am not at all surprised if your …

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