Appointment Scheduling
Appointment Scheduling
Convert Wasted Time Into Billable Hours
For all service-based businesses, a full calendar is the key to a success but the work of setting those appointments can be stressful to small business owners that lack a support staff or on in-house support staff that is already pulled in multiple directions. By not focusing on appointment setting, business suffer immediate, as well as long term, loss of revenue.
Optimize Productivity and In-Clinic Patient Support
10 Hours Staff Time a Week No Longer Stuck on the Phone
Maximize Billable Time
Cancellations and No Shows Cost Up to $60,000 a Year
Improve Focus
4 - 7 Minutes lost on every scheduling call
Deliver on Your Promise of Patient Access and Pleasant Experience
Create efficient experiences for 50% patients want to book by phone + eliminate long hold times
Convert Wasted Time Into Billable Hours
For all service-based businesses, a full calendar is the key to a success but the work of setting those appointments can be stressful to small business owners that lack a support staff or on in-house support staff that is already pulled in multiple directions. By not focusing on appointment setting, business suffer immediate, as well as long term, loss of revenue.
Optimize Productivity and In-Clinic Patient Support
10 Hours Staff Time a Week No Longer Stuck on the Phone
Maximize Billable Time
Cancellations and No Shows Cost Up to $60,000 a Year
Deliver on Your Promise of Patient Access and Pleasant Experience
Create efficient experiences for 50% patients want to book by phone + eliminate long hold times
Improve Focus
4 - 7 Minutes lost on every scheduling call
The Call Center Sales Pro Difference
Caller Minutes Competitively Priced, Rates Billed for Quality and Complexity
Lead Capture + Client Intake
Multilingual Accessible Agents 24/7
Secure Messaging App Protects Confidentiality
Bilingual Daytime Agents
On-Call Schedule Managed Accurately
Appointment Making / Cancellation Support
Customized Scripts
Remote Receptionist
Streamlined Scheduling
For all service-based businesses, a full calendar is the key to a success but the work of setting those appointments can be stressful to small business owners that lack a support staff or on in-house support staff that is already pulled in multiple directions.
Increase Revenue
With CCSP, the appointment desk is always open to your patients, service calls, and consultations that keeps your calendar up-to-date and prioritized around the clock.
Increase Ease
CCSP’s expert appointment desk is ready with around the clock, Logic-based support to optimize your billable time, whether it’s filling the hole a last-minute cancellation left, an appointment next month, or a service call tomorrow morning.
The Call Center Sales Pro Difference
Caller Minutes Competitively Priced, Rates Billed for Quality and Complexity
Lead Capture + Client Intake
Multilingual Accessible Agents 24/7
Secure Messaging App Protects Confidentiality
Bilingual Daytime Agents
On-Call Schedule Managed Accurately
Appointment Making / Cancellation Support
Customized Scripts
Remote Receptionist
Streamlined Scheduling
For all service-based businesses, a full calendar is the key to a success but the work of setting those appointments can be stressful to small business owners that lack a support staff or on in-house support staff that is already pulled in multiple directions.
Increase Revenue
With CCSP, the appointment desk is always open to your patients, service calls, and consultations that keeps your calendar up-to-date and prioritized around the clock.
Increase Ease
CCSP’s expert appointment desk is ready with around the clock, Logic-based support to optimize your billable time, whether it’s filling the hole a last-minute cancellation left, an appointment next month, or a service call tomorrow morning.
Get Pricing and Claim My $150 Implementation Credit!
Patient Intake
Eleviate the workload of reception staff by having the appointment desk collect and verify insurance information as well as distribute intake questionnaires.
Reminders and Confirmations
Our system builds in the appointment reminder and confirmation process to text, call, or e-mail your patients so you and your staff can focus on those right front of you.
Seamless Integration
Driven by your questions, your intuition, and your logic, our agents will book your appointments either through our API connection to your medical office’s ERM or through CCSP‘s proprietary scheduling platform that streamlines all bookings.
Patient Intake
Eleviate the workload of reception staff by having the appointment desk collect and verify insurance information as well as distribute intake questionnaires.
Seamless Integration
Driven by your questions, your intuition, and your logic, our agents will book your appointments either through our API connection to your medical office’s ERM or through CCSP‘s proprietary scheduling platform that streamlines all bookings.
Reminders and Confirmations
Our system builds in the appointment reminder and confirmation process to text, call, or e-mail your patients so you and your staff can focus on those right front of you.
Only medical one missed appointment per day can cost a practice a minimum of $60,000 annually
Avg. appointments booked per week – 100
Avg. missed/vacant appointment loss – $200
Avg. vacancies per week – 5% - 7%
Lost revenue – $1,200 a week / $60k monthly
Only one missed appointment per day can cost a medical practice a minimum of $60,000 annually
Avg. appointments booked per week – 100
Avg. missed/vacant appointment loss – $200
Avg. vacancies per week – 5% - 7%
Lost revenue – $1,200 a week / $60k monthly
Platforms We Support
We train for custom integrations to serve you!