It’s no secret that the healthcare industry is being pushed to accomplish more, to do it better, and to do it for less. This means more work, increased pressure, and lower reimbursement rates.
Call Center Sales Pro is ready to help you navigate this ever-evolving reality for your healthcare call center:
HIPAA compliance training by Call Center Sales Pro will educate your healthcare call center employees about HIPAA (the Health Insurance Portability and Accountability Act of 1996), why it’s important, and how to follow its guidelines. This includes learning about PHI (protected health information), how to recognize it, and the essential steps to take to protect it. Also covered is the critical understanding into how PHI is transmitted between covered entities (CE) and business associates (BA).
Call Center Sales Pro is a reliable, full-service call center consultancy that specializes in healthcare contact centers. Their team of professional consultants can assist healthcare organizations with their call center operation, customer service, and agent training. They can also address staffing, disaster recovery planning, and call center technology.
Let Call Center Sales Pro help you make your call center better:
1Call solutions, from Amtelco, is the preferred call center provider for many leading healthcare facilities. And Call Center Sales Pro is an expert resource on
mastering this powerful technology and harnessing it to achieve maximum results:
Key outcomes you can accomplish with Call Center Sales Pro as your partner:
Strategic planning and logistics:
Technical support and system engineering services:
Agent training and coaching services include:
System setup, configuration, and optimization services include:
Medical answering service functions:
Is your one-stop solutions provider for healthcare
call centers and related communication services.
For a free, no obligation consultation on how Call Center Sales Pro can help you optimize your healthcare call center.