Call Center Training, Consulting & Support Services
We find more business for your call center so you can focus on what you do best.
Call Center Sales Pro was formed by Janet Livingston to help outsource call centers and telephone answering services take the pain out of growing their business. Through call center consulting and support services for sales and marketing, we help our clients maximize the value of their existing customer base. “We can find money by optimizing our clients’ current customer base to help pay for our sales and marketing services,” says Janet.
First, Call Center Sales Pro helps their clients find lost revenue. We analyze billing rates, individual customer profitability, and the amount of work required to service each account. Armed with specific information, we implement a new rate structure on an individual customer basis to make each of our client’s customers profitable. We also identify any additional services that will benefit their customers. Sometimes we do both. The result is increased revenue for their clients.
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Services We Offer
Call Center Consulting
Call Center Sales Pro is one of the most reliable full service call centers that excel at different facets of sales and marketing.Read More +
Call Center Support Services: IT/Programming
Call Center Sales Pro is an eminent provider of contact center support services and a full service call center, offering high quality IT.Read More +
Companies that prefer outsourcing their call center requirements can now benefit further by using the vendor management services.Read More +
Mergers and Acquisitions
Call Center Sales Pro is experienced with assisting call centers during mergers and acquisitions.Read More +
What Others Say
“ There are a number of outsourcing call centers and telephone answering service providers that do a brilliant job at customer service but often lack in sales and marketing. This is where we stand out among the rest and we have innumerable clients for whom we have worked with offering call center services as well as sales and marketing solutions. They have observed their business growth chart shooting high! We have a bunch of happy clients who have come up with reviews that help us to stay motivated, grow and cater to the needs of customers in a more comprehensive way. ”